Shopping and Returns Policy
Thank you for choosing HappyKidsHQ for your baby and toddler sleep products! Here is some important information about shopping and returns:
Shopping:
- Our products are available for purchase through our website at https://www.zhaoxiayun.com.
- We offer a range of sleep products, including bed rails, changing tables, baby cribs, baby monitors, blankets, and baby bassinets. Please refer to the product page for specific details and pricing.
- Shipping times may vary depending on your location and the specific product you order. Please refer to the product page for estimated shipping times, or contact us if you have any questions about shipping.
Returns:
- We want you to be completely satisfied with your HappyKidsHQ purchase. If you are not satisfied, you can return or exchange the product within 30 days of purchase.
- To initiate a return or exchange, please contact us with your order number and the reason for the return or exchange. We will provide you with a return shipping label.
- All returned products must be in their original packaging and in new, unused condition.
- Once we receive the returned product, we will issue a refund or exchange the product, as requested. Refunds will be issued to the original payment method.
- Shipping costs for returns or exchanges are the responsibility of the customer.
Please note that we do not offer returns or exchanges on the following products for safety reasons:
- Baby cribs that have been assembled or modified
- Mattresses that have been removed from their packaging
Thank you for shopping with HappyKidsHQ. If you have any questions or concerns about shopping or returns, please contact us by our contact us.